We want you to have the most relaxing break possible

We’re so confident you’ll find the best price for your trip here on Ministry of Chalets that we guarantee it. Which means that you receive the lowest price advertised for your villa. If you find a genuine lower price advertised and receive a written quote for the exact same dates, services and inclusions Ministry of Chalets will match it!

Tell us

You must email Ministry of Chalets in writing within the specified timeframe with supporting documentation (including: all emails with a written quote and inclusions for the chalet). The Price Guarantee applies only to prices both advertised and available to the general public on an English-language website.

Chalet enquiries are held for a maximum of 48 hours. To secure the booking for the lowest rate, we require a written email confirmation within this period before the chalet is released.

We are unable to match sale rates, flash sales, specials, group discounts, airfare and chalet packages, travel industry discounts for the same chalet type. If the lower rate is on a “Group Buying site”, such as Groupon, Scoopon, Deals.com, etc.

Lowest price

The ‘Lowest Price Guarantee’ only applies if the following details are identical for the exact same chalet, room type, number of guests, check-in times, dates, USD rates, tax and services, chalet inclusions and booking terms and conditions.

Ministry of Chalets guarantees the price of your accommodation will be matched however the offer does not apply to misquotes, pricing errors, last minute bookings or after a booking deposit has been paid with Ministry of Chalets.

In the unlikely event you do find a chalet at a lower price not only will we match the rate; we’ll give you a USD $50 voucher for the chalet booking with Ministry of Chalets.

We match it

Once we have verified availability and rates with the chalet. If your request qualifies, you will be offered the lower price.

Our chalets require a deposit at the time of booking (usually 50% of the total) and payment of the balance 60 days prior to your arrival. We will send you an invoice, which outlines all the inclusions of your chalet and any other important information about the chalet you’ve chosen.

Our concierge team will confirm your reservation and ensure everything is ready for your arrival. In addition to arranging complimentary airport transfers, we will be happy to organise any special concierge services required.